Customer Logistics Coordinator - Engineering

Engineering business that supplies high-precision manufacturing services from centres of excellence located in the UK and Europe. We are seeking a Customer Logistics Coordinator to join our team in Basildon.

As Customer Logistics Coordinator, you will co-ordinate the movement of goods and materials between the company's departments to maintain effective production and meet customer delivery targets.

Customer Logistics Coordinator Key Responsibilities:

• Expediting and tracking customer jobs through production to achieve on time delivery targets.
• Keeping Line of Balances and trackers updated on progress of production jobs.
• Overall responsibility for all WIP for customers in the factory, from pre-launch to shipment
• Support daily and weekly production meetings.
• Daily communications with leaders across operations/manufacturing to ensure adherence to schedule.
• Supporting Program Managers by providing relevant production progress information to customers
• Support Continuous Improvement initiatives where required.
• Monitor accuracy of labelling/packaging process to ensure correct parts/finished assemblies reach correct customers at the correct time.
• Ensure that required paperwork is completed and available to support deliveries, coordinating between sites where appropriate.
• Support customer and commercial meetings.  
• Report on key customer metrics with action plans for improvement where required and timely escalation where necessary.
• Data maintenance of all WIP and associated sales order lines on Factory Master ERP system

Customer Logistics Coordinator Skills & Behaviours:

• Self-motivated and focused with a can-do attitude and an ability to work under pressure.  
• Customer centric attitude.
• Great communication and interpersonal skills with the ability to develop and maintain strong relationships and to balance the priorities of multiple stakeholders.
• A positive attitude, patience and self-confidence are essential to drive activities through the production process.
• Good team member: flexible but collaborative approach combined with proven influencing/negotiation skills will be beneficial.
• Excellent attention to detail plus good planning skills with the ability to handle multiple projects and competing priorities.
• Flexibility to support customer deliveries.

Customer Logistics Coordinator Qualifications & Experience:

• Operations admin/customer service experience within a manufacturing environment.

What’s in it for you?

Full time, permanent contract

40 hours per week, Monday to Friday  

Competitive salary on offer

You’ll gain access to the following company benefits: pension, life insurance, private medical healthcare, prescription protection eyewear, employee retail discounts

You will receive 33 days holiday per year which includes a Christmas closure

You’ll have ample opportunities to grow and develop within the team, while working in a supportive and collaborative environment

Interested? Click on the Apply button today! We look forward to hearing from you!