Customer Service Administrator
Pertemps Crawley Perms
Are you a confident communicator with strong administrative skills & passion for delivering excellent customer service?
Our client, a well-established utilities business based in Redhill, is looking to recruit a Customer Service Administrator to join their friendly and close-knit team. This is a fantastic opportunity for either a graduate looking to kick-start their career or an experienced/customer service professional seeking a varied & rewarding office-based role.
Key Responsibilities:
- Acting as the first point of contact for customers via telephone & email
- Managing incoming enquiries & directing them to the appropriate department
- Supporting the onboarding of new customers & setting up new subscriptions/accounts
- Processing customer payments over the phone
- Assisting customers with account setup, pre-payment arrangements & general account queries
- Maintaining accurate customer records & updating internal systems
- Providing general administrative support across the business
About you:
- Excellent communication skills, both written & verbal
- Confident & professional telephone manner
- Strong IT skills, including MS & database systems
- Full UK driving licence & access to a vehicle is essential
The Package:
- Salary of £28,000pa
- Monday to Friday, 9am-5pm
- 25 days holiday + BH
If you’re looking for a varied role where no two days are the same and want to join a business where you’ll genuinely make an impact, we’d love to hear from you.
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Application opens at the source listing. Free for jobseekers.