Customer Services

What’s in it for you?

• Salary of £28,000 per annum
• 22 days holiday + bank holidays, rising to 25 with service
• Workplace pension
• Gym membership
• Death in service insurance
• On-site parking
• Casual dress environment
• Stable, growing business with long-term opportunities

What you’ll be doing

• Managing daily cash listings and banking administration
• Supporting sales and purchase ledger processes
• Completing bank reconciliations accurately and efficiently
• Assisting with month-end sales ledger procedures
• Processing client transfers and file uploads
• Handling DSAR requests
• Coordinating and delegating tasks across the team
• Supporting with ad hoc administration tasks as required
• Managing workloads effectively within a busy office environment

Must haves

• Previous experience within client administration or finance administration
• Intermediate or above knowledge of Xero
• Strong Excel skills
• Excellent organisation and time management
• High attention to detail
• Ability to prioritise workloads and work under pressure
• Strong communication skills
• Experience reconciling accounts
• Positive, proactive, team-focused attitude

Nice to haves

• Experience working within a financial or collections environment
• Confidence learning new in-house systems quickly
• Previous experience supporting or coordinating team workloads

Additional information

This role is fully office based in Cheltenham

Hours are 37.5 per week

Successful candidates will be subject to DBS and credit checks due to the nature of the business

Interested? Send your CV to Olivia at i2i Recruitment today! Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.