Customer Support Administrator

Customer Support Administrator

Location : Hook

Salary £26,000

Hours : Monday to Friday, 37½ hours per week, 7½ hours per day, plus a one-hour unpaid lunch break

My client who are based near Hook are seeking a Customer Service Administrator to join their team. We are looking for candidates who have got strong customer service skills and excellent attention to detail.

Daily Duties

Dealing with day-to-day enquiries

Ensuring that the contract renewal system is maintained

Receiving and processing purchase orders

Assisting with mail-shots, and dispatching information to Customers

Providing consistent, accurate, and timely support to Customers and members of staff and ensuring all forms of communication are answered accurately and efficiently

Carry out general and routine office duties as required.

Skills

We are looking for applicants who are enthusiastic, motivated, with a willingness to learn, who are able to

use their initiative, and think independently.

The ideal candidate shall be able to multi-task

Work in a team environment

Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Experience using Sage 200 Professional is an advantage.