Customer Support Coordinator

Customer Support Coordinator                  Warrington                 up to £30,000 DOE.

We are recruiting for a Customer Support Coordinator to join a busy and supportive team in Warrington. This is a fantastic opportunity for someone with strong administration, customer service, and SAP experience who thrives in a fast-paced environment.

Key Responsibilities

• Create and amend pricing offers within SAP
• Investigate and resolve invoice queries
• Process credit requests and SAP credits
• Support monthly team targets and task completion
• Respond to pricing queries from customers and internal teams
• Process and maintain customer account requests
• Maintain communication regarding customer accounts
• Complete customer pricing and product spreadsheets
• Handle incoming customer calls and enquiries
• Manage monthly pricing renewals in SAP
• Liaise with suppliers regarding pricing updates
• Order products and maintain PO records
• Provide reports and pricing information to managers
• Request proof of delivery documents for customers

Experience/Skills required

• Previous experience in customer support, coordination, or administration
• SAP experience desirable
• Strong communication and organisational skills
• Excellent attention to detail
• Confident using Microsoft Office, particularly Excel
• Able to work effectively in a team environment

For further information about this opportunity please call Maddie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you.