Desktop Support Engineer

Central London - On‑site (5 days a week)
£220 per day (Inside IR35)
Initial 1‑month contract - Temp to Perm

I am recruiting for an experienced Desktop Support Technician to join on an initial 1 month contract, with a clear intention for the role to move permanent.
Candidates must be happy with a temp to perm arrangement.

• Provide technical support for desktop hardware and software, including remote users
• Deliver deskside and remote support for Windows 11 and Microsoft Office 365 users
• Troubleshoot application issues including malware, hard disk failures, and file corruption
• Support secure remote access technologies including VPN, Citrix, and related solutions
• Troubleshoot and resolve printers, copiers, and peripheral device issues
• Build, deploy, and support devices using Intune / Autopilot
• Deliver white glove support to VIP and executive users
  
• Ensure timely, accurate ticket updates, documentation, and closure
• Manage hardware and software inventory
• Coordinate with external technology vendors
• Participate in overtime, weekend, and on call support as required

• 5+ years' hands‑on Desktop Support experience
• Strong technical knowledge of Windows 11 and Microsoft Office 365
• Experience with Microsoft Intune, Autopilot, and related Microsoft services
• Experience supporting video conferencing platforms including Microsoft Teams and Zoom
• Experience supporting mobile devices (iOS / Android)
• Proven ability to deliver support to VIP and executive users
• Excellent customer service and communication skills
• Team player with a proactive, self starter attitude
• Comfortable working with minimal supervision in a fastpaced environment

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process