Dynamics 365 CE Functional Consultant

D365 CE Functional Consultant

Location: Edinburgh (2 days per week onsite, rest remote)
Type: Permanent
Employer: Microsoft Partner
Experience: Strong D365 CE functional background

About the Role

We are looking for an experienced D365 CE Functional Consultant to join a leading Microsoft Partner. You will work closely with customers to deliver end‑to‑end CE solutions across Sales, Customer Service and core CRM. This is a hybrid role with 2 days per week in the Edinburgh office, offering strong collaboration and visibility with the wider team.

What You Will Be Doing

• Leading workshops and gathering business requirements
• Designing and configuring D365 CE across Sales, Customer Service and core CRM
• Translating business processes into scalable CE solutions
• Producing functional documentation, user stories and solution designs
• Supporting testing, training and go‑live activities
• Working closely with technical teams on integrations, customisations and Power Platform components
• Acting as a trusted advisor to customers and guiding best practice
• Supporting continuous improvement and new feature adoption

What We Need From You

• Strong functional experience with D365 CE / Dynamics CRM
• Proven track record delivering CE projects end‑to‑end
• Confident leading workshops and managing stakeholders
• Good understanding of Sales, Customer Service, workflows and configuration
• Experience with Power Platform (Power Automate, Power Apps) is a bonus
• Strong documentation and communication skills
• Ability to work 2 days per week in the Edinburgh office

Why Join

• Work with a respected Microsoft Partner with a strong CE pipeline
• Hybrid working with excellent team collaboration
• Clear progression into Senior Consultant or Solution Architect
• Exposure to modern CE, Power Platform and Azure technologies
• Supportive, delivery‑focused environment