Essex Traffic Control Centre Operator

Essex Traffic Control Centre Operator

Location: Essex (hybrid working, with occasional travel to the office required)

Contract Type: Permanent

Working hours: 06:00–13:30, Tuesday to Friday.

Our client, Ringway Jacobs, a leading provider of integrated highways management, is seeking a Traffic Control Centre Operator.

As part of the Essex Traffic Control Centre (ETCC) team, you will play a vital role in monitoring the road network and taking proactive steps to minimise delays. You will ensure accurate and timely travel information is shared with key stakeholders, support the coordination of special events, and contribute to keeping traffic flowing efficiently across Essex.

The role also includes supporting Bus Lane enforcement by reviewing potential contraventions and making informed decisions on the issue of Penalty Charge Notices.
 

The Role

• Monitor road network for congestion and incidents using various systems.
• Implement pre-defined plans and log responses to incidents.
• Liaise with emergency services, National Highways (regional and national traffic control centres), works partners and other relevant parties to provide co-ordinated incident & special event response.
• Handle the two-way data exchange with the National Highways Regional and National Traffic Control Centres.
• Provide on-street information through Variable Message Signs in response to incidents or special events.

About You

• GCSE grades A-C/9-4 in Maths and English (Essential)
• Good working knowledge of Microsoft applications including Excel & Outlook (Essential)
• Practical experience of traffic control or IT system (Desirable)

Benefits

At Ringway Jacobs we recognise that our people make the difference, and in order to do what we do well, particular care is taken in nurturing and investing in our people. That’s why you will always be given the opportunity to utilise your expertise and develop your career.

Ringway Jacobs recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles. We therefore welcome applications from people looking for an alternative working pattern e.g. part-time hours, job share etc. Please let us know on your CV or cover letter if this is what you are looking for.

In return for your hard work you will receive:

- Sick Pay
- Competitive salary
- Opportunity to purchase up to 5 days extra leave
- A variety of discounts through our “RJ Rewards” app, including restaurants, holidays, days out etc
- Life Assurance
- Employee Assistance Programme
- Pension scheme
 

The Company

We are Ringway Jacobs, a leading highways service provider working with local authorities across the UK. Formed in 2005, specifically to provide road network management solutions to local government, our unique blend of engineering capability, innovation and customer care make us the best in class. We support over 10,000 miles of highways, 10,000 miles of footway, almost 7,800 miles of public rights of way and 242,000 street lights. We excel in delivering safe, sustainable service excellence, through our passion, integrity and collaborative culture.

Ringway Jacobs is an equal opportunities employer. We wish to ensure equality of opportunity in employment and the fair treatment of all our employees. As part of this commitment, we proudly support the Armed Forces Community by identifying roles for which we can offer a guaranteed interview to service leavers, veterans, reservists, cadet force adult volunteers, and military spouses/partners who meet the essential criteria for the position.

If you require further details, please contact our Recruitment Team on (phone number removed),  e-mail them, or click on the “Apply Now” button. This will take you to a login page, where you will need to create an account to continue your application. Once you have created an account you will be able to see where your application is up to and apply for other opportunities within Ringway Jacobs.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV’s or offering to assist with our vacancies, thank you.