Export Supervisor

Our client is looking for a dynamic Airfreight Export Supervisor to join their team at London Heathrow. The successful candidate will oversee air freight operations, supporting the manager with leading a team to ensure compliant, timely and profitable shipment processing, arranging export shipments and managing customs brokerage for high value goods in line with client requirements.

This is a full time, in office role - Mon to Fri -  Salary £47k

Duties Include:

• Plan and manage air freight shipments from start to finish, including customs clearance in both the UK and at the destination, in line with customer requirements.
• Issue MAWB, HAWB, manifest, and any other required shipping documents.
• Prepare and submit customs documentation, including export declarations, export licenses, CITES, and ATA Carnets, and apply for Carnets and CITES permits as required.
• Communicate with clients and internal teams to provide updates on shipment status and resolve any issues that may arise. 
• Support other members of the export team as needed to ensure smooth operations.
• Update shipping files and internal systems, while consistently keeping customers informed of their shipment status.
• Liaise with airlines in a professional manner in order to meet operational requirements and maintain up-to-date schedule information and shipment status reports.
• Ensure all quality controls procedures are updated and adhered to.
• Prepare and complete quotations and invoicing accurately and on time.

Ideal Requirements:

• Experience in freight forwarding / logistics is a must, preferably specialised in the movement of high value goods.
• Supervisory experience, preferably in a similar role.
• Possess a positive and professional customer focus and can-do attitude.
• Good organisational skills with the ability to meet deadlines.
• Works well under pressure and is able to multitask in a fast-paced setting.
• Knowledge of customs regulations and export procedures required.
• Knowledge of AS400/SAP/MS Office is preferable.
• Knowledge of CDS for customs purposes.
• English language required.
• Italian / French language is preferable.
• No criminal convictions – subject to full DBS check.