General Manager - Nursing Home

Hours: Full time, 37.5 hours per week
Salary: £80,000 per annum

• CQC Registered Manager responsibility for the holistic care of residents and overall management of the nursing home
• Drive continuous service improvement to enhance resident experience and satisfaction
• Maintain up‑to‑date knowledge of current and future sector standards and regulatory changes, planning proactively for care and staffing developments
• Full accountability for care home finances and occupancy levels to meet agreed performance targets
• Overall responsibility for compliance, safeguarding, complaint management, CQC reporting, incident reporting, health and safety and investigations
• Provide strong leadership and people development, setting long‑term vision and strategic direction for the service
• Build and maintain effective relationships with internal and external stakeholders
• Contribute to policy development and lead meetings and service‑wide projects

• Confident presenting complex or sensitive information to a wide range of internal and external audiences
• Strong verbal and written communication skills, including report writing
• Able to adapt communication style, influence outcomes and negotiate effectively
• Regularly advises on complex operational and clinical matters

• Uses advanced technical, commercial and problem‑solving skills to enhance service delivery
• Demonstrates long‑term planning, forecasting and strategic thinking
• Applies conceptual thinking to understand complex issues and their wider implications
• Guides the application of existing policies and supports the development of new approaches

• Leads long‑term planning for service sustainability and longevity
• Visible, collaborative and positive leadership style
• Strong understanding of motivation, engagement and performance management
• Joint accountability for profit and loss with senior leadership
• Delivers impact beyond the immediate service, contributing at organisational level
• Strong project planning skills involving multiple stakeholders
• Acts as a role model for organisational values and culture

• Focuses teams on achieving shared goals and outcomes
• Works closely with trustees and external stakeholders as required
• Holds overall people‑management responsibility for the service
• Builds strong, effective internal and external relationships
• Shares learning and best practice with peers across other nursing services

• Qualified and NMC Registered Nurse (Adult - Level 1)
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent), completed or working towards
• Minimum of 4 years' relevant management experience
• Strong working knowledge of CQC regulations, Essential Standards, infection control, medication management, GDPR, NMC standards and the Mental Capacity Act
• Proven people‑management experience
• Experience managing budgets and achieving financial targets
• Experience working with older people in a supervisory or management capacity
• In‑depth understanding of dementia care
• Knowledge of manual handling, food hygiene, health and safety, safeguarding and DoLS
• Confident IT skills

• Educated to degree level or equivalent
• Experience delivering or overseeing clinical supervision

• All duties must be carried out in line with organisational Equality, Diversity and Inclusion policies
• This role profile outlines the principal responsibilities but is not exhaustive
• The post is exempt from the Rehabilitation of Offenders Act 1974 and requires disclosure of all convictions