Head of Womens Services

Head of Women’s Services (VAWG / Safeguarding / Homelessness)

📍 Norwich (Hybrid)
💰 £32,000 – £38,000 (FTE)
🕒 30 – 37.5 hours per week

About the Role

An excellent opportunity has arisen for an experienced Head of Service / Service Manager / Operations Manager to lead high-quality women’s services within a well-established, trauma-informed organisation.

This senior leadership role combines strategic development and operational management, with a key focus on women’s homelessness, housing provision, safeguarding, and service delivery.

Working closely with the CEO, you will play a pivotal role in driving performance, quality, and growth across services supporting women affected by violence, exploitation, and complex needs.

Key Responsibilities

• Lead and develop women’s services, including housing and homelessness provision
• Drive safeguarding, compliance, governance, and quality assurance
• Oversee service performance, KPIs, outcomes, and reporting
• Manage and develop staff, embedding a trauma-informed culture
• Build partnerships with local authorities, commissioners, and funders
• Lead on tenders, funding bids, and service development

Requirements

• Experience in a senior leadership role (Head of Service / Service Manager / Registered Manager level)
• Strong knowledge of safeguarding, CQC/Ofsted (or equivalent), and compliance frameworks
• Background in VAWG, homelessness, supported housing, or complex needs services
• Proven ability in partnership working, stakeholder management, and commissioning
• Experience in income generation, tenders, or contract management
• Excellent communication, leadership, and report writing skills

Benefits

• 27 days annual leave + Bank Holidays
• 5% pension contribution
• Death-in-service benefit
• Hybrid working
• Employee Assistance Programme
• Cycle to Work scheme
• Training & career development opportunities

Additional Information

• Norwich-based with hybrid working
• Enhanced DBS required
• Flexible working required

Apply Now

This is a fantastic opportunity for a passionate and experienced leader to drive forward impactful services supporting women and girls.

Apply today to be considered.