Housing Officer

Marks Consulting Partners are recruiting a Housing Officer to join one of our Housing Association clients in South London on a temporary basis.

What you'll be doing:

• Providing housing and neighbourhood management services to tenants and care partners
• Managing tenancy responsibilities including sign-ups, rent collection, income recovery, void turnaround and estate inspections
• Investigating tenancy breaches including anti-social behaviour, hate crime and domestic abuse; taking robust action when required
• Preparing and assisting with legal action cases; liaising with colleagues and solicitors as appropriate
• Reporting and monitoring repairs using Pyramid housing management systems
• Building positive working relationships with tenants, care providers, contractors and local authorities
• Carrying out property inspections and homeliness visits; resolving issues and supporting safe, comfortable homes
• Monitoring Fire Risk Assessments and ensuring identified actions are completed with care providers and colleagues
• Being an active presence across your patch; providing visible, responsive housing support

What you'll need:

• Experience in housing, supported housing or neighbourhood management
• Confident building positive relationships with tenants and partner agencies
• Ability to manage competing priorities and work independently
• Clear and professional communication skills
• Commitment to inclusive, person-centred services
• Full UK driving licence

For further details please contact Sadie Haralambous at Marks Consulting Partners.