Housing Officer - Tenancy Management

Adecco are currently recruiting for an experienced Housing Officer with a strong background in tenancy management to take ownership of a large, diverse patch.

This is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident managing complex tenancies, delivering visible services, and building strong relationships with residents and partners.

• Housing Officer - Tenancy Management
• Public Sector - Local Authority
• Full Time - Monday to Friday, 36 hours per week
• Temporary Role - 3 months with likely extension
• £22.41 per hour PAYE / £29.72 per hour Umbrella
• Hybrid Working - min. 3 days in office / visits, remainder at home
• IT equipment provided
• ASAP start

The Role

As a Housing Officer, you will be responsible for delivering a high-quality housing management service across a large geographical area. You will act as the key point of contact for tenants and leaseholders, ensuring excellent customer service and sustained tenancies.

Key responsibilities include:

• Managing a large patch, taking full ownership of tenancy and estate management
• Handling complex tenancy issues, including enforcement and legal action
• Investigating and resolving anti-social behaviour (ASB) cases
• Carrying out estate inspections and identifying improvements
• Supporting vulnerable residents to sustain their tenancies
• Working closely with internal teams, contractors, and external agencies
• Responding to complaints, enquiries, and casework professionally and efficiently

We are looking for a confident and resilient individual with strong tenancy experience and the ability to manage a demanding workload.

You will have:

• Proven experience in tenancy management within social housing
• Experience managing a large patch and complex caseloads
• Strong knowledge of housing legislation and ASB processes
• Experience preparing cases for legal action and court
• Excellent communication and relationship-building skills
• Ability to prioritise effectively and work under pressure
• A proactive, solutions-focused approach

Why Apply?

• Opportunity to work in a challenging but rewarding frontline role
• Make a real impact on residents and communities
• Gain experience managing a large and varied housing patch
• Work with a supportive and collaborative team

This role is subject to a Basic Level DBS Check.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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