Housing Scheme Manager

Key Details
Role: Local Housing Manager - Retirement Living
Location: Scott Evans Court, Lowndes Way, Winslow, Bucks, MK18 3EP

Pay rate: £18.40 per hour (PAYE) Umbrella rate is available
Contract: Temporary (sickness cover) until end of July, potential extension
Hours: Between 8-6, Open to part-time candidates (minimum 3 days per week)
Travel: May be required to cover nearby schemes - full UK driving licence and access to a car essential

The Role is a varied, customer-facing position at the heart of a retirement living scheme, supporting older residents to live independently while ensuring the building is safe, compliant, and well managed.

Responsibilities include:

1. Managing tenancy sustainment, rent accounts, arrears prevention and voids
2. Overseeing property compliance, health & safety checks, and repairs
3. Procuring and managing contractors (cleaning, gardening, maintenance)
4. Responding to ASB, complaints and safeguarding concerns
5. Engaging residents, facilitating activities and reducing social isolation
6. Liaising with families, local agencies, and the wider community
7. Supporting wellbeing, welfare benefit queries and resident income maximisation

What They're Looking For

1. Experience within social housing, ideally working with older people or vulnerable residents
2. Strong knowledge of housing management, tenancy sustainment, and resident support
3. Confidence managing compliance, contractors, and day-to-day scheme operations
4. Excellent communication and relationship-building skills
5. Comfortable using housing systems and maintaining GDPR-compliant records