Installation Project Coordinator

Job Title: Installation Project Coordinator

Location: Based in Didcot with travel across the UK and Ireland

Salary: £40,000 - £45,000 per annum

Job Type: Full time, Permanent

About the role:

We are looking for a proactive and organised Installation Project Coordinator to join our team. Reporting to the Installation Manager, you will play a key role in delivering installation projects for medical imaging equipment, from initial enquiry through to completion, ensuring exceptional quality, efficiency and customer satisfaction at every stage.

This is a varied, hands-on role combining project coordination, technical understanding, customer engagement, and continuous improvement.

Key Responsibilities:

Project Coordination

• Coordinate installation projects from enquiry through to completion
• Act as a key point of contact for customers and end users
• Coordinate effectively with internal teams and international colleagues to ensure smooth delivery

Site Surveys & Planning

• Plan and conduct installation site surveys across the UK and Ireland
• Assess site readiness and ensure health & safety requirements are met
• Identify and coordinate any additional project requirements with stakeholders

Method Statements & Documentation

• Produce site-specific method statements and risk assessments using company templates to ensure that local and national regulations are met.
• Ensure that stakeholders are kept fully informed of site-specific requirements and are kept updated on any plan changes.

Customer Service

• Maintain and develop strong relationships with customer project managers
• Deliver clear updates and ensure high levels of customer satisfaction
• Support investigation of customer complaints, ensuring resolution is achieved and feedback is recorded in a well-structured report for the customer

Team Support & Training

• Support scheduling and planning for Installation Technicians
• Assist with onboarding of new technicians

Business Development

• Identify opportunities for additional services
• Support preparation of quotations for additional or ad-hoc work

What We're Looking For

Essential:

• Strong communication and customer service skills
• Excellent organisational and time management abilities
• Strong understanding of relevant safe working methods and regulatory requirements
• Analytical mindset with good IT skills
• Ability to work independently and as part of a team
• Relevant background with strong practical skills
• Team leadership or supervisory experience

Desirable:

• Appointed Person qualification
• Experience with crane deliveries and rigging
• Experience installing medical equipment

Additional Information:

This role involves travel for site surveys and installations. All work must be carried out with a strong commitment to quality, efficiency, and health & safety standards.

The Company:

Simon Hegele provides specialist logistics support to leading medical imaging manufacturers. We are a well-established, and expanding, company prioritising quality and professionalism. You will be joining an excellent team promoting a safe and supportive working environment.

Company Benefits:

• Uniform and PPE provided
• Increasing holiday entitlement with length of service
• Internal and external training provided
• Free onsite parking and convenient local amenities
• Overtime opportunities

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; Installation Project Engineer, Installation Project Administrator, Installation Team Coordinator, Fitting Coordinator, Installation Engineer, Technical Engineer may also be considered for this role.