It Support Technician

Are you ready to level up your IT career?

This is a brilliant opportunity for an ambitious IT Support Technician who wants more than password resets and ticket closing.

You’ll get hands-on exposure to infrastructure, Microsoft 365, servers, networking, security, hardware, cloud systems, and business-critical technology, all within a fast-moving environment where IT is genuinely valued.

If you’re proactive, technically sharp, and hungry to develop, this role offers real career progression and the chance to be part of a collaborative, forward-thinking IT team, working for one of the UK’s best-known retail networks.

Key responsibilities:

• Supporting users across Windows 11 and Microsoft 365

• Troubleshooting hardware, software, networking, and system issues

• Managing laptops, mobile devices, printers, and user setups

• Supporting servers, backups, infrastructure, and IT security

• Assisting with IT projects and system improvements

• Helping maintain a high-performing, reliable technology environment

What you need to succeed:

Essential

✔ Windows 11 support experience
✔ Microsoft Office 365 experience
✔ Strong troubleshooting and communication skills
✔ Self-motivated and proactive mindset
✔ Passion for technology and continuous learning

Why this role stands out

• Hybrid working policy

• Early finish Fridays on rota

• 25 days holiday + bank holidays

• Excellent pension contribution

• Modern offices and breakout spaces

• Genuine long-term career development

• Supportive, people-first culture

This is the kind of opportunity where you’ll learn fast, gain broad technical exposure, and become a key part of a growing IT function.

Apply Confidentially

This vacancy is being managed by Liam, give him a call today to discuss your application and he will be able to tell you how great the company are and why it's the ideal next step on your career.