Key Account Executive

We're recruiting for a Key Account Executive to join a growing transport and logistics organisation operating at the forefront of sustainable fleet solutions and technology-led operations.

This is an excellent opportunity for someone who enjoys building strong client relationships, coordinating operational delivery, and working within a fast-paced environment where customer experience and service performance are key. The business is investing heavily in innovation, electric fleet capability, and data-driven logistics solutions, making this a particularly exciting time to join.

As Key Account Executive, you'll play a central role in managing strategic customer relationships while supporting the delivery of high-quality transport services across major accounts.

• Acting as the main point of contact for key customers, ensuring a consistently high level of communication, responsiveness, and service delivery across day-to-day operations.
• Working closely with operational, planning, and transport teams to coordinate customer requirements, monitor delivery performance, and ensure service levels and KPIs are achieved.
• Producing regular customer reports and performance updates using operational data, telematics, and digital systems to provide insight into service delivery and sustainability performance.
• Supporting continuous improvement initiatives by identifying operational efficiencies, resolving service issues quickly, and helping drive long-term customer satisfaction and retention.
• Contributing towards commercial growth by identifying opportunities for account development, supporting proposals and renewals, and helping onboard new customer contracts successfully.

• Previous experience within account management, customer service, logistics, transport, or supply chain operations.
• Strong communication and relationship-building skills with the ability to work effectively across both customer-facing and internal operational teams.
• Good organisational skills with the ability to manage multiple priorities and maintain attention to detail in a fast-paced environment.
• Comfortable working with reporting systems, operational data, and digital platforms to support customer service and decision-making.
• A proactive and solutions-focused approach with a genuine interest in delivering excellent customer experiences.

This role offers the opportunity to join a growing and innovative organisation with strong long-term career prospects and a supportive working environment.

• Competitive salary package
• Hybrid and flexible working opportunities
• Career development and progression opportunities
• Exposure to innovative fleet and logistics technology
• Supportive and collaborative team culture
• Growing business with ambitious future plans

Apply now for more information.