Medical Receptionist

Lloyd Recruitment Services is thrilled to collaborate with a leading company on the outskirts of Epsom who are seeking a dedicated Medical Receptionist to join their team on a fulltime, permanent basis.

Position overview:

As a Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Director, Managers, Customers, Suppliers, and other external Stakeholders.

This hands-on role involves close involvement in the day-to-day operations of the company.

• Salary £26k
• Monday to Friday
• 25 days plus bank holidays on top!
• Private medical insurance
• Career progression
• 5% pension contribution
• Great company benefits

Medical Receptionist Key responsibilities:

• Manage customer care from booking to appointment, ensuring a smooth journey
• Take ownership of assigned customers, maintaining their records and meeting conversion rate goals
• Handle challenging situations collaboratively with senior managers
• Anticipate and address customer concerns throughout their appointment for a personalised experience
• Ensure efficient customer flow and manage wait times
• Maintain a welcoming reception environment for exceptional customer service

Medical Receptionist Key requirements:

• Previous office telephone handling experience
• Outgoing and confident with problem-solving skills
• Excellent written and verbal communication
• Strong organisational skills
• Polite and team-oriented
• Willingness to learn and take on responsibility

Extra Information:

• Refer a friend and earn up to £500 (see website for details)
• Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.
• By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)

Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.