Operations Manager

Our client is a well-established, family-run Civil Engineering contractor with an excellent reputation for delivering complex infrastructure, remediation and specialist engineering projects across the North West and surrounding regions.

The business operates across a range of public and private sector frameworks and delivers technically challenging projects for major clients within infrastructure, environmental, utilities and heavy civils sectors.

Due to continued growth and workload, they are now seeking an experienced Operations Manager to oversee the successful delivery of multiple framework packages and manage operational performance across the business.

The Role

This is a senior leadership position responsible for the operational management of multiple projects, framework agreements and internal resources across the company.

The successful candidate will oversee a team of Contracts Managers responsible for day-to-day project delivery whilst ensuring labour, plant and operational resources are effectively allocated across all live schemes.

The role will also involve working closely with Directors and senior management to support business growth, strengthen existing client relationships and identify opportunities to secure new framework agreements and projects.

Projects are typically delivered within sectors including:

• Infrastructure
• Remediation
• Highways & Structures
• Utilities
• Environmental & Water
• Specialist Civil Engineering

Key Responsibilities

• Oversee the operational delivery of multiple civil engineering framework packages
• Manage and support Contracts Managers across a range of live projects
• Ensure labour, plant and in-house resources are efficiently allocated across the business
• Monitor project performance, programme delivery and operational efficiencies
• Maintain and develop relationships with framework and key account clients
• Support business development activities and identify opportunities for new workstreams
• Attend client meetings, framework reviews and operational planning meetings
• Work closely with Commercial and Planning teams to ensure successful project delivery
• Assist with recruitment, mentoring and development of operational staff
• Ensure projects are delivered safely, profitably and in line with company standards

Requirements

Applicants should possess strong experience within:

Civil Engineering

Infrastructure

Remediation

Highways / Structures

Utilities or Environmental frameworks

Multi-project operational management

The successful candidate will demonstrate:

• Proven experience managing operational delivery across multiple civils projects
• Strong leadership and people management ability
• Experience overseeing Contracts Managers and operational teams
• Excellent resource planning and organisational skills
• Strong client-facing and framework management experience
• Commercial awareness and programme management capability
• Ability to operate effectively within a fast-paced SME environment
• Previous experience working with public sector or framework-based clients would be highly advantageous

Package

Very Competitive salary and package

Company vehicle or allowance

Pension

Bonus potential

Long-term progression opportunities

Senior leadership role within a respected family-run business

High level of autonomy and influence across the business