Product Sales Specialist
Pure Resourcing Solutions Limited
£35,000pa
Monday-Friday. 8:30-5pm
Outskirts of Stowmarket
We are seeking a product sales specialist to join a well-established business. This role will take ownership of leading day-to-day activity and ensuring revenue and margin targets are achieved. The position plays a key role in handling and converting inbound enquiries, developing outbound opportunities, and delivering an excellent customer experience from enquiry through to order placement.
Key Responsibilities
- Lead sales activity within the business, delivering revenue and margin in line with agreed budgets and targets.
- Manage inbound sales enquiries via phone and digital channels, qualifying requirements and advising on the most suitable solutions.
- Proactively generate outbound sales opportunities by re-engaging existing contacts, targeting new customers, and building relationships within key sectors.
- Own and manage the sales pipeline within the CRM system, ensuring accurate data, clear next steps, and reliable forecasting.
- Prepare and issue accurate quotations, maintaining momentum through proactive follow-up to order confirmation.
- Liaise closely with operational and installation teams to ensure a smooth customer journey from order through to delivery or collection.
- Provide feedback on customer requirements, market trends, and competitor activity to support ongoing product development.
- Support marketing activity, including promotions, product launches, and seasonal campaigns, ensuring leads are promptly followed up.
- Identify and develop new routes to market, partnerships, and sectors where Flat Pack solutions can add value.
- Maintain high standards of professionalism, compliance, and customer care at all times.
Skills and Experience
- Proven experience in a fast-paced sales environment (B2B, B2C, or blended).
- Confident communicator with a strong telephone manner and the ability to build rapport quickly.
- Commercially focused, with experience working to sales targets, budgets, and KPIs.
- Highly organised, with the ability to manage high enquiry volumes while maintaining accuracy.
- Confident IT user with experience using CRM systems; HubSpot experience is advantageous.
- Strong written communication skills for quotations and customer correspondence.
- Resilient, proactive, and comfortable managing fluctuating demand.
- Collaborative team player with a hands-on approach.
What Success Looks Like
- Performance delivered consistently in line with budget.
- Strong conversion rates supported by a healthy and well-managed sales pipeline.
- Fast response times and a professional, positive customer experience.
- Accurate CRM data supporting forecasting and internal coordination.
- New sales opportunities developed through proactive outbound activity.
- Practical input that strengthens product offering and market positioning.
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