Programme Manager – Salesforce Implementation

A well‑known Higher Education organisation at the start of a Salesforce implementation is seeking a Programme Manager to provide leadership, structure and delivery assurance from the outset.

This role is critical in setting strong foundations for future phases of the programme.

Key responsibilities

• Lead early‑phase delivery of a Salesforce implementation programme.
• Establish programme governance, delivery cadence and controls.
• Coordinate multiple workstreams including platform configuration, integrations and business change.
• Manage delivery partners and senior internal stakeholders.
• Ensure early‑phase risks, dependencies and design decisions are well managed.
• Support transition planning into subsequent delivery waves.

Skills & experience

• Strong and recent Higher Education experience is advantageous.
• Demonstrable experience leading Salesforce or large‑scale CRM platform implementations.
• Strong programme governance and mobilisation capability.
• Experience setting up delivery structures for multi‑wave programmes.
• Confident working with technical and non‑technical stakeholders.