Programme Support Officer

Programme Support Officer

Location: Chesterfield, East Midlands
Employment Status: Permanent

Salary: £30,024 - £31,537

About the Role

This is a defining moment for transport in the East Midlands. As the region's Local Transport Authority, EMCCA is at the forefront of shaping a bold, future-focused Mayor's Transport Plan - driving forward a transformational investment programme worth over £2 billion. This is more than infrastructure; it's a once-in-a-generation opportunity to reimagine how people connect, travel, and thrive across the region.

We are offering opportunities for Programme Support Officers to provide comprehensive project and programme coordination to the Transport Investment team. This role will be central to ensuring the smooth day-to-day operation of programmes and supporting the effective delivery of complex transport projects.

Working closely with officers across the Transport Investment Team and internal stakeholders, you will help ensure that projects are well-managed, properly documented, and delivered efficiently.

Our region is home to award-winning bus companies, an established tram system, the HQ of the new GB Railways, and birthplace of the first workplace parky levy in Europe - this is a region with both track record and vision.

Key Responsibilities

• Provide project and programme management support across transport investment schemes and initiatives
• Assist in monitoring project timelines, milestones, deliverables and key activities
• Maintain and update action logs, risk registers and programme documentation
• Prepare and distribute meeting agendas, minutes and supporting materials
• Support financial administration, including tracking project budgets and expenditure
• Develop and maintain systems, procedures and documentation to ensure robust programme governance and audit trails
• Coordinate meetings, workshops and events, including diary management and logistical planning
• Maintain accurate project files, records and reporting documentation
• Draft communications, including emails, reports and presentations
• Collect, compile and analyse data to support reporting and decision-making
• Ensure the accuracy and integrity of data and programme documentation

Leadership Responsibilities

Where applicable, the role includes:

• Providing support and guidance to colleagues, contributing to a collaborative and high-performing team environment
• Supporting effective communication across teams and stakeholders
• Assisting in coordinating workloads and priorities to support programme delivery

About You

We are looking for a highly organised and proactive individual with strong administrative and coordination skills, who is keen to support the delivery of complex transport programmes. Please note, you do not need to meet every requirement to apply - if you feel you'd be a good fit, we encourage you to put in an application.

Essential Skills and Experience:

• Experience supporting or coordinating multi-faceted projects or programmes
• Strong organisational and time management skills, with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook
• Ability to work both independently and as part of a team
• High attention to detail and accuracy
• Working knowledge of project management principles
• Experience supporting governance processes and ensuring compliance with procedures
• Ability to adapt to changing priorities in a fast-paced environment

Desirable:

• Experience working within a public sector or programme delivery environment
• Experience supporting financial tracking or programme budgets
• A qualification in business administration, project management or a related field

Qualifications

• NVQ Level 3 or equivalent experience
• Degree or diploma in Business Administration, Project Management or a related discipline is desirable

Why Join EMCCA

This role offers an excellent opportunity to develop your career within a high-profile regional transport programme. You will gain valuable experience in programme coordination, governance and delivery while contributing to projects that will have a lasting impact on communities across the East Midlands.

EMCCA provides a collaborative and supportive environment, with a strong focus on professional development, continuous improvement and meaningful outcomes.

Benefits

• Up to 10 days paid leave in a 12-month period for caring responsibilities
• Healthcare cash plan
• A hybrid work model with remote working opportunities
• Local Government Pension Scheme
• Flexible working hours
• Maternity, Paternity, IVF, Adopters and Foster Carers support
• Discount scheme
• Car Benefit Scheme
• Cycle to Work Scheme
• 30 days holiday (plus 2 with continuous service) + bank holidays + your birthday (up to five extra days through salary sacrifice)
• Costco Membership
• Discounted Gym Membership
• Professional Membership Scheme
• Car Parking Discounts
• Car Sharing Scheme

Our Values

• We lift our regionWe always put the prosperity of the East Midlands region and its people first when carrying our roles and achieving strategic outcomes
• We work togetherWe always challenge each other to be exceptional, embracing collaboration and acting to lift rather than win, working as one team
• We make an impactWe always make decisions that are evidence led and which strengthen our region systemically. We hold ourselves to account for our actions
• We are humanWe always take pride in who we are and the diversity we bring, communicating authentically and showing genuine interest in one another

About EMCCA

EMCCA is committed to delivering long-term, system-wide impact for the people, businesses and places of the East Midlands. Through devolution, the organisation has secured significant funding and responsibility, creating a unique opportunity to transform transport across the region.

With an ambitious programme of work underway, this is a key time to join and be part of delivering meaningful change.

Equality, Diversity, and Inclusion (EDI) is at the heart of everything EMCCA do. We are committed to creating an environment where everyone feels valued, respected and empowered, regardless of background or identity.

EMCCA is a Disability Confident organisation, committed to inclusive recruitment and supporting people with disabilities to thrive in the workplace. We also support the Care Leavers Covenant, recognising the challenges faced by care-experienced individuals and providing opportunities and support to help them succeed.

How to Apply

If you are an organised and motivated individual looking to build your experience in programme support and contribute to impactful transport projects, we encourage you to apply now to join our client's dedicated team within the East Midlands Combined County Authority.

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