Property Management Team Leader

Niyaa People Ltd

Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio.
This is a permanent, full-time leadership role based in Ilford, offering the opportunity to make a real impact in social housing by ensuring high-quality property services, responsive maintenance delivery, and excellent tenant experience across 300–400+ homes.

We’re looking for an experienced property professional who thrives in a fast-paced environment, has strong social housing expertise, and is confident managing teams, contractors, and complex tenant-landlord matters at scale.

 Key Responsibilities As Property Management Team Leader, you will:
  • Lead, coach, and develop a high-performing property and resident services team
  • Oversee maintenance and repairs across a large housing portfolio, ensuring timely and cost-effective resolution of works
  • Allocate and monitor contractor performance, ensuring service standards and compliance are consistently met
  • Act as the key escalation point for tenant and landlord disputes, providing fair, practical, and professional resolutions
  • Carry out or oversee property inspections, ensuring properties are safe, compliant, and well maintained
  • Ensure full compliance with social housing legislation, tenancy regulations, and housing standards
  • Build and maintain strong relationships with tenants, landlords, contractors, and local authority partners
  • Monitor service delivery performance, identify improvements, and drive continuous service enhancement
What we’re looking for To succeed in this role, you will bring:
  • Proven experience in property management and social housing (essential)
  • At least 3–5 years’ experience managing a property or resident services team
  • Experience overseeing a large portfolio (400+ properties or equivalent high-volume workload)
  • Strong understanding of landlord and tenant law, housing regulations, and compliance frameworks
  • Experience managing maintenance programmes, repairs, and contractor coordination at scale
  • Excellent communication, negotiation, and conflict resolution skills
  • Strong organisational ability and confidence working in a fast-paced, high-responsibility environment
What’s on offer:
  • Permanent, stable Property Management team leader role based in Ilford
  • Salary: £35,000 – £40,000 (depending on experience)
  • Monday–Friday working pattern with operational flexibility
  • Supportive and collaborative team culture
  • Clear opportunities for progression within social housing and property services
  • Professional development and long-term career growth
Location & Travel:
  • Based in Ilford, with regular site visits across a wide residential portfolio
  • Access to a vehicle is desirable to support inspections and contractor coordination
If this property Management Team Leader position sounds like your next step, apply now or email (url removed)
Apply Now →

Application opens at the source listing. Free for jobseekers.

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