Public Participation Officer

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Public Participation Officer
Location: Birmingham (Office Based)
Salary: £18.00 per hour
Contract: Initial 6-Month Contract
Hours: Full Time
Posts Available: 2

Help Shape Better Public Services Through Citizen Voice
We are recruiting for two Public Participation Officers to join a dynamic team dedicated to ensuring that citizens are at the heart of service design and delivery. This is an exciting opportunity to work within a local authority environment, championing co-production and meaningful engagement to improve outcomes for local communities.
As a Public Participation Officer, you will play a key role in empowering citizens, carers and community groups to influence decision-making and contribute to the development of public services. You will work closely with colleagues, stakeholders and service users to create innovative engagement opportunities and ensure that the voices of diverse communities are heard.

Key Responsibilities

• Lead and facilitate co-production projects involving citizens who use council services.
• Design and deliver innovative engagement activities that encourage meaningful participation.
• Build positive relationships with citizens, carers, community organisations and council colleagues.
• Provide specialist advice and guidance on citizen involvement and engagement methods.
• Support citizen forums and participation initiatives across council services.
• Recruit and engage citizens and carers to take part in consultation and involvement opportunities.
• Produce reports, presentations, briefing papers and communication materials.
• Monitor and evaluate engagement activities, providing feedback and recommendations for improvement.
• Ensure the voices of vulnerable, underrepresented and diverse communities are actively included.
• Promote the benefits and long-term value of co-production throughout the organisation.

About You
We are looking for candidates who can demonstrate:

• A-Level qualifications or equivalent experience in a relevant role.
• Experience of community engagement, consultation, participation, co-production or stakeholder engagement activities.
• Experience facilitating meetings, workshops or forums with members of the public, service users or partner organisations.
• Strong communication and relationship-building skills.
• The ability to influence and engage a wide range of stakeholders.
• Excellent report writing, presentation and analytical skills.
• A creative and innovative approach to citizen engagement.
• Strong organisational skills with the ability to manage competing priorities.
• Good IT skills, including Microsoft Office applications.

What's on Offer?

• £18.00 per hour.
• Initial 6-month contract with the potential for extension.
• Full-time working hours.
• Opportunity to make a genuine impact on public service delivery.
• Valuable experience within a local authority environment.
• Supportive and collaborative team culture.

Additional Information

• Based in Birmingham.
• Occasional evening or out-of-hours working may be required to support engagement activities.
• A commitment to equality, diversity and inclusion is essential.

If you are passionate about community engagement, empowering citizens and helping to shape services that truly reflect the needs of local people, we would love to hear from you.



Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.