Qa Supervisor

We’re working with a well-established and highly regarded business in the Horsham area who are looking to appoint a QA Supervisor to support and strengthen their Quality function.

This is a fantastic opportunity for someone with a strong background in quality assurance within manufacturing who is ready to step into a supervisory-level role with real responsibility and variety.

The Role

As QA Supervisor, you’ll play a key role in maintaining and improving the Quality Management System (QMS), working closely with the Quality Manager and wider teams across the business.

Your responsibilities will include:

• Planning, scheduling and conducting internal QMS audits
• Managing approved supplier lists and monitoring supplier performance (KPIs)
• Investigating supplier issues and leading corrective actions
• Supporting customer returns, complaints and 8D investigations
• Liaising directly with customers on quality-related matters
• Maintaining document control and supporting continuous improvement activities
• Managing non-conformances (NCRs) from identification through to resolution
• Overseeing equipment calibration (internal & external) and asset tracking
• Supporting goods-in, in-process and final inspections when required
• Assisting with external audits (BSI/customer) and compliance documentation (RoHS, REACH etc.)
• Contributing to health & safety and wider compliance activities

This is a hands-on role where no two days are the same—ideal for someone who enjoys both operational and systems-based quality work.

About You

We’re looking for someone who can bring both technical knowledge and a proactive, solutions-focused mindset:

• Strong working knowledge of ISO9001:2015 and EN9120:2018
• Qualified ISO9001 Internal Auditor
• Confident in 8D investigations and root cause analysis
• Experience with inspection and calibration of measurement equipment
• Strong attention to detail and ability to prioritise workload
• Confident communicator, comfortable liaising with customers and suppliers
• Good IT skills, including Microsoft Office

What’s in it for you?

• Salary £36,000 – £38,000
• Opportunity to step into a supervisory-level role with real ownership
• Varied role across audits, compliance, supplier quality and inspections
• Supportive team environment with opportunities to develop

If you’re looking for a role where you can genuinely make an impact on quality standards and processes—this could be a great next step.

Harris lord is acting as an Employment agency in relation to this role