Reception Manager

Our client is looking for an enthusiastic and organised Reception Manager to lead the front-of-house experience and ensure every visitor, client, and guest receives a warm and professional welcome.

This is an exciting opportunity for someone who enjoys creating outstanding first impressions, managing a busy reception environment, and supporting a wider team with excellent organisation and communication skills.

Please note that a full license and own car is required. The successful candidate will need to be flexible and comfortable supporting occasional weekend cover when required.

Key Responsibilities:

• Managing the day-to-day operations of the reception area
• Leading and supporting reception/front-of-house activities
• Delivering a professional, friendly, and welcoming experience to all visitors
• Managing incoming calls, emails, and enquiries efficiently
• Coordinating appointments, diaries, meetings, and visitor schedules
• Ensuring reception areas are maintained to a high standard
• Supporting and training reception team members where required
• Liaising with internal departments and external contacts
• Managing administrative tasks and maintaining accurate records
• Handling customer queries and resolving issues in a professional manner
• Supporting events, meetings, and special arrangements
• Providing flexible support, including occasional weekend cover when required

Working Hours

Monday – Friday: 8:00 am – 4:00pm/ 9:00 am – 5:00pm (30-minute lunch)
Saturday & Sunday: (Flexible working patterns may be discussed)

Experience and Skills Requirements

• Previous experience within reception, front-of-house, hospitality, customer service, or administration
• Experience managing or supervising a reception team would be advantageous
• Excellent communication and interpersonal skills
• Professional, polished, and confident approach
• Strong organisational skills with the ability to multitask
• Ability to remain calm and professional under pressure
• Excellent attention to detail and problem-solving skills
• Confident using Microsoft Office and administrative systems
• A positive, proactive, and team-focused attitude
• Flexible approach with availability to support occasional weekends      

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.