Recruitment Branch Manager

About Dewey Group

Dewey Group is a specialist provider of engineering, construction support, and infrastructure services, delivering solutions across projects ranging from local and regional developments to some of the UK's most significant flagship infrastructure schemes. As we continue to grow, we are seeking an experienced and commercially focused Branch Manager to lead our operations, develop our service offering, and drive sustainable business growth.

The Role

The Branch Manager will have full responsibility for the day-to-day management, performance, and strategic development of the branch. This role combines operational leadership, commercial management, business development, and client relationship management to ensure the branch delivers exceptional service, achieves financial targets, and identifies new revenue opportunities.

The successful candidate will oversee all back-office functions, manage service delivery across the business, and play a key role in expanding our market presence by developing new services and revenue streams from both existing and prospective clients.

Key Responsibilities

Operational Leadership

Lead and manage all branch operations, ensuring efficient and effective service delivery.

Oversee and support all back-office staff, ensuring high levels of productivity, performance, and compliance.

Develop and implement operational procedures and best practices to improve efficiency and profitability.

Monitor branch performance against agreed KPIs and business objectives.

Ensure compliance with all company policies, industry standards, and health and safety requirements.

Commercial Management

Take ownership of branch profitability, budgets, forecasting, and financial performance.

Identify opportunities to improve margins and operational efficiencies.

Monitor project performance and resource allocation to maximise commercial success.

Produce regular management reports and performance reviews for senior leadership.

Business Development & Growth

Develop and implement strategies to generate new revenue streams and expand service offerings.

Maximise opportunities within the existing client base through cross-selling and upselling services.

Identify and secure new business opportunities across public and private sector markets.

Build strong relationships with key decision-makers, stakeholders, contractors, consultants, and framework providers.

Support tendering, bid preparation, and contract negotiations.

Client Relationship Management

Maintain and strengthen relationships with existing clients.

Ensure exceptional levels of customer service and client satisfaction.

Act as the senior point of contact for major accounts and strategic projects.

Represent Dewey Group at industry events, networking opportunities, and client meetings.

Team Leadership

Recruit, mentor, and develop branch staff.

Foster a positive, high-performance culture focused on accountability, innovation, and customer service.

Set objectives and conduct performance reviews for direct reports.

Promote professional development and succession planning within the branch.

Experience & Qualifications

Proven experience in a Branch Manager, Operations Manager, General Manager, or similar leadership role.

Strong commercial and financial management experience.

Demonstrable success in business development and revenue growth.

Experience managing multidisciplinary teams and back-office functions.

Strong understanding of construction, engineering, infrastructure, utilities, or related sectors.

Excellent leadership, communication, negotiation, and relationship-building skills.

Ability to develop strategic plans and translate them into measurable results.

Full UK driving licence.

Desirable

Experience working on major infrastructure or flagship UK projects.

Knowledge of framework agreements and public sector procurement.

Existing network of industry contacts within construction, infrastructure, utilities, or engineering sectors.

Relevant management or business qualification.

What We Offer

Competitive salary and performance-related bonus.

Company vehicle or vehicle allowance.

Pension scheme.

Career progression opportunities within a growing business.

Ongoing professional development and training.

The opportunity to play a key role in shaping the future growth of Dewey Group.

Key Success Measures

Growth in branch turnover and profitability.

Development of new revenue streams and service offerings.

Increased client retention and account growth.

Successful delivery of projects from SME developments through to major UK flagship infrastructure schemes.

High levels of employee engagement, productivity, and customer satisfaction.

Dewey Group is an equal opportunities employer and welcomes applications from candidates with the skills, experience, and ambition to help drive our continued success.