Service Advisor
Perfect Placement
Our client, a reputable family-run dealer group established since the 1970s, is seeking an experienced Service Advisor to join their well-established dealership in the Heathrow area. This is an excellent opportunity for a dedicated motor trade professional with a focus on customer service to advance their career within a supportive and vibrant environment.
Benefits for the successful the Service Advisor:
- Basic salary up to £32,000 plus bonus
- Monday to Friday working pattern, 40-hour week spread across three shifts
- One in three Saturday mornings, paid at 1.5x rate
- 22 days holiday plus bank holidays
- Discounted high street retail benefits
- Buy/sell holiday scheme and additional leave options
- Pension scheme
- MOT testing support
- Mental health assistance
- Referral bonus schemes
- Opportunities to develop skills and progress within a respected dealer group
- Provide exceptional customer service face-to-face and over the phone
- Manage workshop work in progress (WIP) and ensure efficient scheduling for MOT and services
- Keep customers updated on vehicle progress and address any delays proactively
- Maintain high standards of customer care to foster long-term relationships
- Assist with parts sales both within the branch and externally
- Support the sales team with vehicle and service promotion where appropriate
- Ensure workshop utilisation is maximised and all work is completed within deadlines
- Previous experience in a Service Advisor role within the automotive or commercial vehicle industry (essential)
- Full UK valid driving licence
- Proven ability to deliver outstanding customer service and communication
- Strong organisational skills and attention to detail
- Ability to work independently and as part of a team
- Motivated with a proactive approach to learning and development
- Knowledge of the commercial vehicle sector is advantageous but not essential
This Service Advisor position offers a fantastic platform for career growth within a well-regarded family-run dealership group. The successful candidate will be a professional, customer-focused individual eager to contribute to the ongoing success of the service department.
Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Heathrow and Greater London, today to discover more about this fantastic opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
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