Return Administrator

An exciting opportuntity has arisen in the Swindon area for a Warehouse Returns Administrator. 

About the Warehouse Returns Administrator role:

• Monday to Friday operation 
• 8am – 5pm
• Based in West Swindon (SN5)
• Ongoing temporary role, with potential for permanent  
• £26,436 per annum

Key Responsibilities for the Warehouse Returns Administrator role:

• Accurately process all customer returns (RMAs) and supplier returns following company procedures
• Inspect returned products, identify faults, damages, and discrepancies
• Record return details in the Warehouse Management System (WMS)
• Determine appropriate disposition routes (restock, scrap, repair, quarantine, RTV, etc)
• Ensure all documentation is correctly completed and stored
• Liaise with customer service teams to clarify return reasons, missing information, or issues with documentation
• Coordinate suppliers regarding faulty product returns, credits, and warranty claims
• Collaborate with inventory teams to maintain accurate stock levels
• Assist with cyclical stock checks involving returned goods or quarantine areas
• Produce weekly/monthly returns reports, highlighting trends and common issues.

Experience / Skills required for the Warehouse Returns Administrator role:

• Experience in a warehouse or logistics administrative role is essential 
• Strong attention to detail and accuracy
• Good communication skills, both written and verbal
• Competent in using warehouse management or ERP systems & MS Excel
• Ability to work on deadlines and manage competing priorities.
• Knowledge of returns processes is desirable
• Team player with a positive, proactive attitude
• Problem-solver with strong analytical thinking.

To be considered for the Warehouse Returns Administrator role apply today!