Road Freight Operator
Spring Supply Chain
I am representing a highly successful and rapidly growing Road Freight company based in Bolton. Known for operational excellence and a strong commitment to staff.
Location: Bolton, Greater Manchester
Hours: 9:00-17:00 Monday to Friday
Salary: Up to £36,000
Excellent bonus package!
Salary & Benefits
- Salary: Up to £36,000 per annum, dependent on experience.
- Bonus: Monthly performance-related bonus scheme.
- Training & Development: Structured training program and ongoing professional development opportunities.
- Progression: Clear pathways for career advancement within the company.
Key Responsibilities
- Client Communication: Serve as the first point of contact for customer enquiries via phone and email
- Booking Management: Accurately process and input customer bookings and orders into the company's transport management system
- Shipment Tracking & Tracing: Monitor the progress of all assigned road freight movements
- Documentation: Prepare, check, and manage all necessary transport documentation
- Problem Resolution: Effectively and professionally handle and resolve customer complaints or operational discrepancies
Required Skills and Experience
- Experience: Proven experience (minimum 1 year) in a fast-paced customer service, transport, or logistics environment is highly desirable. Experience within road freight/haulage is a significant advantage.
- Communication: Excellent verbal and written communication skills, with the ability to maintain a professional and courteous manner under pressure.
- Organisation: Exceptional organisational skills with a meticulous approach to detail and documentation.
- IT Proficiency: Competent in using Microsoft Office Suite (Word, Excel, Outlook) and experience with a Transport Management System (TMS) is preferred.
- Team Player: Ability to work effectively as part of a team while also being self-motivated and capable of working autonomously.
If so.... Apply now!
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