Sales Administrator

Sales Administrator

• Location: Bootle, Liverpool
• Salary: £28,000 per annum
• Hours: Monday to Thursday, 8:00am - 4:30pm, Friday 8am - 3:30pm
• Contract: Initially temporary moving to Permanent
• Excellent company benefits
  

About the Role

We are working with a well-established manufacturing business based in Bootle who are looking to recruit a Customer Service Representative to join their friendly and supportive team. This is a full-time, office-based role offering stable working hours and a competitive salary.

The role is a mix of customer interaction via phone and email, supporting customers throughout the entire order lifecycle.

Key Responsibilities

• Handling customer queries via telephone and email in a professional and timely manner
• Processing customer orders accurately on internal systems
• Managing order-related queries, including amendments, deliveries and lead times
• Providing after-sales support and resolving any issues or concerns
• Liaising with internal departments such as production, logistics and sales to ensure smooth order fulfilment
• Maintaining accurate and up-to-date customer and order records

About You

• Confident communicator with strong telephone and email skills
• Highly organised with strong attention to detail
• Comfortable working with order management systems and standard office software (full training provided)
• Customer-focused with a proactive and solutions-driven approach

What's on Offer

• Salary of £28,000 per annum
• 28 days holiday per year (inclusive of bank holidays)
• Employer‑funded health cash plan
• Free on‑site parking
• Early finish every Friday
• Excellent progression opportunities within the business

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.