Senior Contracts Manager

Waites recruitment consultancy are seeking a senior contracts manager (Contry manager) to over see the scottish market for my client. Full time role.

Job Title: Country Manager – Scotland

Reports to: Head of Business Services (Commercial) and Head of Operations (dual reporting)

Location: Scotland (with regular travel across the country and occasional UK-wide travel)

Job Purpose

As Country Manager – Scotland, you will be the senior representative to my client in the Scottish market. You will combine strategic client relationship management, contract oversight, and business development to drive growth and performance across Scotland.

You will be responsible for strengthening and expanding relationships with existing public and private sector clients, ensuring the highest standards of contract delivery, and positioning the company as the preferred partner for sustainable thermal asphalt repair solutions in Scotland.

Key Responsibilities

Act as the primary senior point of contact for all major clients in Scotland (public sector: councils, Transport Scotland, and private sector partners).

Lead client liaison, relationship development, and account management to maximise contract opportunities and secure repeat business.

Provide high-level oversight of all Scottish contracts, working closely with operational teams to ensure safe, high-quality, timely, and commercially successful delivery.

Monitor contract performance, profitability, client satisfaction, and risk across the Scottish portfolio.

Identify and develop new opportunities within existing client accounts, including extensions, variations, and framework renewals.

Work collaboratively with the Head of Business Services on commercial strategy, tendering support, and pricing for Scottish opportunities.

Collaborate with the Head of Operations to ensure consistent operational excellence, resource planning, and adherence to company standards.

Champion the company’s innovative infrared thermal repair technology and its environmental benefits to Scottish clients and stakeholders.

Represent the company at senior industry events, forums, and networking opportunities across Scotland.

Produce regular performance reports and forecasts for senior leadership.

Support the mobilisation and successful handover of new contracts and frameworks in Scotland.

Key Requirements

Experience:

Proven experience in a senior contracts, business development, or country/regional manager role within highways maintenance, civil engineering, or road surfacing sectors.

Strong track record of client relationship management and business development with public sector clients (particularly Scottish Local Authorities and Transport Scotland) and private sector partners.

Significant experience in contract oversight and commercial management of road repair or infrastructure contracts.

Established network within the Scottish roads and infrastructure industry.

Skills & Attributes:

Excellent client liaison and relationship-building skills at senior level.

Strong commercial awareness and the ability to balance operational delivery with business growth.

Outstanding communication, negotiation, and influencing abilities.

Strategic thinker with the ability to operate independently while collaborating across dual reporting lines.

Full UK driving licence.

Desirable:

• Deep knowledge of the Scottish roads maintenance market, procurement processes (e.g., SCOTS, framework agreements), and public sector landscape.
• Background in sustainable construction or innovative asphalt repair technologies.
• Formal health & safety and commercial qualifications.

What We Offer

• Competitive salary + attractive performance bonus
• Company car or car allowance
• Pension scheme
• 23 days holiday + bank holidays
• Flexible working arrangements
• The opportunity to lead and grow the company’s presence across the whole of Scotland in a fast-growing, sustainability-focused business