Senior Revenues & Contracts Officer

Senior Revenues & Contracts Officer (Local Taxation)

Location: Remote
Contract: 43 Weeks
Rate: PAYE: £164.59 per day / Umbrella: £216.39 per day
IR35: Inside IR35
Start Date: Mid-June 2026
Hours: 35 per week

We are currently supporting a large London local authority with the appointment of an experienced Senior Revenues & Contracts Officer to join their Revenues & Benefits function on a long-term contract basis.

This is an excellent opportunity for a revenues professional with strong experience across Council Tax and Business Rates administration, contract/performance management, and local taxation legislation.

Key Responsibilities

• Supporting the management and performance monitoring of the Revenues Service provider
• Ensuring maximisation of Council Tax and Business Rates collection performance
• Reviewing and authorising Council Tax refunds and carrying out quality assurance checks
• Handling disputes, complaints, FOIs, Ombudsman enquiries and member enquiries
• Managing and administering Breathing Space cases
• Assessing discretionary relief applications including S13A and hardship relief
• Liaising with internal departments and external stakeholders including BID organisations
• Supporting audit requirements and maintaining accurate documentation
• Assisting with policy and process improvements within the revenues service

Essential Experience

• Minimum 3 years’ experience within public sector revenues collection
• Strong working knowledge of Council Tax and Business Rates legislation
• Experience interpreting legislation and litigation relating to Business Rates
• Previous experience using MRI Software and NEC DM
• Experience dealing with court processes and representing a council where required
• Strong understanding of public sector contract management and service performance
• Experience developing and implementing policies/procedures within revenues services

Additional Information

• Interviews will take place via Microsoft Teams
• Technical assessment/questions will focus on Local Taxation collection knowledge
• Candidates must have the right to work in the UK and be able to provide references and compliance documentation

If you have strong local authority revenues experience and are available for your next contract opportunity, please apply with an updated CV for immediate consideration.