Service Administrator

• Service Administrator
• Birmingham
• Temp Vacancy
• Excellent Pay Rate
• Part Time - 30 Hours p/w
• £13.01 PAYE or £16.75 Umbrella

Client Snapshot:

Are you an organised and detail-oriented administrator looking for a rewarding role in the Social Housing sector?

Our client, a well-established organisation providing vital support services, is seeking a Service Administrator to assist in the smooth running of their operations. This is an excellent opportunity to contribute to meaningful work while enhancing your administrative expertise.

Vacancy Brief:

• Our client is seeking a Service Administrator on a Temp basis.
• This is a part-time vacancy, 30 hours per week
• Working pattern between Monday – Friday 9am – 5pm, with an occasional late from 1 – 9pm.
• Candidates pay rate is £13.01 PAYE or £16.75 Umbrella
• The role is location based, in Birmingham
• The role is subject to an Enhanced DBS as candidate will be handling sensitive data and may encounter vulnerable clients.

Key Responsibilities:

• Answer telephone enquiries, respond to requests, and take messages.
• Act as a key point of contact for the service, helping to increase referrals by liaising with internal departments and external partner organisations, promoting awareness of the service and the support it provides.
• Assist with “Youth Line” enquiries, providing initial information and signposting to relevant departments.
• Support the preparation of grant and bid applications, including presentations and submissions.
• Compile and produce statistical data and reports for internal and external use.
• Utilise various software packages (including Microsoft Office) to create high-quality reports.
• Prepare and distribute standard reports for committee meetings.
• Administer meetings, including agenda preparation, minute-taking, and document management.
• Organise events such as briefings, including venue arrangements, invitations, and catering.
• Provide secretarial support to the Service Manager and Team Leader, including diary management.
• Maintain appropriate stock levels for stationery and office equipment.
• Set up and maintain filing and archiving systems to keep documentation up to date.

What We’re Looking For:

• Previous experience in an administrative role.
• Strong organisational and communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to manage multiple tasks and prioritise effectively.
• Experience in compiling reports and handling data.
• A proactive and adaptable approach to work.

Office Administrator – Business Support Officer – Administrative Coordinator –

Service Coordinator – Clerical Officer – Office Assistant – Data Administrator –

Team Administrator – Executive Assistant – Project Administrator