Service and Transport Administrator

WH Bence is looking for a Service and Transport Administrator to join the team!

Location: Yate, Bristol, BS37 5NG

Salary: £28,000–£30,000 per annum (dependent on experience)

Hours: Monday–Friday, 8:00–17:00 (1 hour lunch break)

Job Type: Full Time, Permanent

About Us:

WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland.

Service and Transport Administrator – The Role:

WH Bence is seeking an experienced and motivated Service & Transport Administrator to join our busy Service & Transport Department. We build and maintain a fleet of over 250 specialist emergency service and medical vehicles, and our team plays a vital role in ensuring these vehicles remain operational and ready for service.

This is an excellent opportunity for a proactive, organised individual who thrives in a fast paced environment and enjoys working as part of a dedicated team.

Service and Transport Administrator - Key Responsibilities:

- Handling incoming calls from customers and suppliers

- Managing incoming service tickets and assisting with work allocation for service engineers

- Monitoring and responding to incoming emails

- Processing drivers’ paperwork following deliveries and collections

- Updating the CRM system and customer files

- Consumable Order Management

- Maintaining internal spreadsheets for planning and invoicing

- Providing proactive customer communication by telephone

- General administrative support to the Service & Transport Department

Service and Transport Administrator - You:

- Experience in a similar administrative or scheduling role

- Confidence and professionalism when speaking with customers

- Strong working knowledge of Microsoft Office

- Excellent communication and organisational skills

- The ability to problem solve and manage multiple tasks effectively

Service and Transport Administrator – Benefits:

- Competitive salary

- Pension contributions

- Training programmes available

Click ‘Apply’ now to submit your application for this exciting Service and Transport Administrator opportunity!