ServiceNow HRSD Business Consultant | £75k + bonus

ServiceNow HRSD Business Consultant

£75k + bonus

We're working with a growing consultancy that is investing heavily in its digital HR and ServiceNow capability, helping enterprise clients improve how HR services are delivered.

This is a great opportunity for someone who understands both sides of the equation - HR transformation and ServiceNow HRSD.

You'll be working with organisations that are trying to move away from clunky, manual HR processes and towards more joined-up, employee-friendly services. That could mean improving onboarding, offboarding, case management, lifecycle events, employee communications, or the wider HR service delivery model.

The role would suit someone who enjoys getting under the skin of how HR teams actually work, running workshops with stakeholders, and shaping practical ServiceNow solutions that make life easier for employees, managers and HR teams.

You'll be involved across discovery, process design, requirements, testing, deployment and adoption. You don't need to be a hands-on developer, but you do need to properly understand HRSD, how it supports HR service delivery, and how to translate business problems into ServiceNow capability.

There's also a proper consulting and growth angle to this role. You'll contribute to proposals, RFPs, client pitches and new propositions around digital HR, automation, AI readiness and employee experience. So, this is a good move for someone who wants more than just delivery - you'll have a chance to help shape the practice as it grows.

You'll need to bring:

• Strong experience with ServiceNow HRSD
• A good understanding of HR service delivery, HR operations or Global Business Services
• Experience across onboarding, offboarding, lifecycle events and case management
• Experience running workshops and engaging with business stakeholders
• The ability to map HR processes and design better ways of working
• Consultancy experience, or strong client-facing transformation experience
• Confidence advising, challenging and guiding clients
• An understanding of automation, AI and analytics within HR service delivery
• Some exposure to bids, proposals, RFPs or proposition development
• ServiceNow CIS-HRSD certification would be a strong plus
• SC clearance or eligibility would also be beneficial

This is a good opportunity for someone who wants to stay close to ServiceNow HRSD, but also move further into HR transformation, employee experience, AI, automation and advisory work.

The team is growing, the work is genuinely interesting, and there's a real chance to build your profile in an area that is only becoming more important as organisations modernise how HR supports the business.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.