Specialist Supported Housing Officer
BRC
LOCATION: East of England (covering Northampton, Bedford, and surrounding areas)
HOURS: 37.5 hours per week. Monday to Friday, 10:00am – 6:30pm.
SALARY: £14.36
DURATION: Temp 4-6 weeks
About the Role
We are seeking a dedicated and resilient Specialist Supported Housing Officer to join our supported housing team.
This rewarding role involves managing a portfolio of self-contained and shared accommodation properties while supporting individuals transitioning from custodial settings into the community.
You will play a vital role in ensuring residents have access to safe, suitable accommodation while promoting tenancy sustainment, independence, and positive outcomes.
This position combines property management responsibilities with housing-related support and resident engagement. As much of the role is lone working, you must be comfortable working independently and travelling regularly between properties.
Key Responsibilities
- Manage a portfolio of supported housing properties, ensuring they remain safe, clean, compliant, and ready for occupation.
- Coordinate resident move-ins and move-outs, conduct regular property inspections, and maintain accurate inventories.
- Identify and resolve maintenance issues promptly, working closely with contractors and support teams.
- Build positive relationships with residents, providing housing-related support and signposting to relevant services where appropriate.
- Support individuals with complex needs to sustain their accommodation while ensuring adherence to licence agreements and house rules.
- Respond effectively to incidents, anti-social behaviour, and emergency situations, promoting positive outcomes and conflict resolution.
- Maintain accurate records, meet service delivery targets, and ensure compliance with company policies, safeguarding requirements, and operational procedures.
- Participate in training and development activities to support continuous professional growth.
We are looking for someone who is compassionate, organised, resilient, and able to work confidently in a challenging but highly rewarding environment.
Essential Skills & Experience
- Excellent communication skills, both written and verbal.
- Strong organisational and time-management abilities.
- Ability to work independently and manage competing priorities.
- Experience working within social housing, supported housing, homelessness services, or a related field.
- Experience supporting individuals with complex needs, trauma, or multiple disadvantages.
- Full UK driving licence and willingness to travel extensively within the region.
- Access to a vehicle for business use.
- Knowledge of probation services or experience supporting individuals involved with the criminal justice system.
- Understanding of housing legislation and tenancy sustainment.
- Experience managing challenging behaviour and conflict resolution.
- Salary of £28,000 per annum.
- A rewarding role where you can make a genuine difference in people's lives.
- Ongoing training and professional development opportunities.
- Supportive management and team environment.
- Opportunities for progression within a growing organisation.
Additional Information
- Extensive travel within the region is required.
- An Enhanced DBS check is required for this position.
- The successful candidate must hold a full UK driving licence and have access to a vehicle for business use.
If you would like to apply to this role and for more information, please call Nathan Jackson on (phone number removed) or reply with you most up-to-date CV .
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