Supervisor

Retreats Group · Direct employer

Salary: £13.35 per hour
Location: Twr y Felin Hotel, St Davids, Pembrokeshire, SA62 6QT
Working pattern: Part-time, permanent. 22.5 hours per week, 7:30am–12pm five days per week across a seven-day rota including weekends, bank holidays and key seasonal periods such as Christmas and Easter.

About the role

We are looking for a Breakfast Supervisor to join our enthusiastic and dedicated team at Blas Restaurant, Twr y Felin Hotel. You will be responsible for supervising the daily breakfast service, delivering a consistently high level of guest service and ensuring smooth front of house operations throughout the morning.

What you'll be doing
  • Supervising the daily operation of the restaurant floor during breakfast service, anticipating guests' needs to deliver exceptional quality of service
  • Acknowledging regular guests and building relationships with all guests
  • Taking and posting orders accurately and efficiently, including allergies and preferences
  • Ensuring the breakfast buffet is well stocked with fresh items throughout service
  • Explaining the menu and ingredients to suit individual guest tastes
  • Maintaining a professional and helpful image, ensuring full cooperation with colleagues across all departments
  • Supporting event operations including weddings, Christmas, New Year, Easter and bank holidays
What you'll bring
  • Previous experience in a similar front of house or supervisory role — preferable
  • Excellent guest service skills with a can-do attitude
  • Superb attention to detail
  • Good knowledge of local food and drink
  • Ability to work well under pressure in a busy environment
  • A flexible attitude to working patterns across seven days
What's on offer
  • £13.35 per hour
  • Free parking on site
  • Uniform provided
  • Workplace pension
  • Share of gratuities
  • Employee Recognition and Reward Scheme
  • Low season room rates for employees, friends and family
  • 25% employee discount at Blas Restaurant, Twr y Felin Hotel
  • Individual training and development opportunities
  • Rapid career progression opportunities across the organisation
  • Employee referral programme with bonuses for introducing new employees
  • Full and part-time flexible contracts available to work around studies and family life
  • Health and wellbeing programme
Candidates must be able to reliably commute to St Davids, Pembrokeshire.

You may have experience of the following: Breakfast Supervisor, Front of House Supervisor, Restaurant Supervisor, Waiting Staff Supervisor, Food and Beverage Supervisor, Morning Shift Supervisor, Hospitality Supervisor, Dining Room Supervisor, Restaurant Team Leader, Food Service Supervisor.
 
REF-228 753
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