Supply Chain and customer Service Lead

OGM Moulding Innovation · Direct employer

£30,000 – £40,000  |  Permanent  |  Full-time  |  Office-based

Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW

 What's included:

  • Company pension
  • 28 days holiday (including bank holidays
  • On-site parking
  • A role with real scope to grow into a leadership position

 ABOUT THE COMPANY

 OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard, look after each other. This isn't a role where you'll be a number.

As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that - owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.

 WHAT YOU'LL BE DOING

You'll:

  • Take full ownership of production planning and scheduling
  • Manage sales orders, works orders, purchase orders and delivery schedules
  • Liaise directly with customers to manage orders, priorities and delivery commitments
  • Manage purchasing and supplier relationships
  • Work closely with production and warehouse teams to hit on-time delivery targets
  • Identify and implement process improvements across supply chain and customer service
  • Support and develop the team around you as the function grows

 WHAT YOU'LL BRING

 Essential:

  • Proven experience in planning, purchasing and customer liaison within a manufacturing or operational environment
  • Strong working knowledge of ERP or MRP systems
  • A track record of managing delivery schedules and supplier relationships
  • Confident communicating with customers, suppliers and internal teams at all levels

 Useful, not essential:

  • Experience leading or developing a small team
  • Exposure to process improvement or systems change projects

 BENEFITS AND WORKING ENVIRONMENT

 Financial: £30,000–£40,000 salary | Company pension scheme

Stability: A permanent role with a settled, long-serving team in a growing business

Development: Opportunity to grow the position as the function develops around you

Practical: On-site parking | 28 days holiday including bank holidays

Early finish Fridays

 WORKING ARRANGEMENTS

 Location: Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW

Contract: Permanent | Full-time | Office-based

Hours: 8:00-16:30-Monday to Thursday. 8:00-2:00- Friday

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