Training Manager

Powered by Water, Driven by Purpose

A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Location: Bournemouth
Contract: 12-Month Fixed Term

The Role

We are looking for a Training & Development Manager to support Project Nexus, our transformation programme introducing new systems, processes and ways of working.

This is a hands-on role where you will design and deliver training that ensures colleagues are confident, capable and ready to adopt change.

What You’ll Be Doing

• Design and deliver training on new systems and processes

• Develop clear training materials and user guides

• Deliver engaging group and 1:1 sessions

• Support UAT and go-live readiness

• Provide post-go-live support to embed learning

• Continuously improve training based on feedback and outcomes

About You

• Proven experience designing and delivering training within a transformation, system implementation, or change environment

• Strong ability to translate complex systems and processes into clear, practical and engaging learning

• Confident and adaptable facilitator, experienced in delivering both group and 1:1 training sessions

• Excellent communication skills, with the ability to influence and build relationships with stakeholders at all levels

• Highly organised, with strong planning skills and the ability to manage multiple priorities and deadlines

• Proactive and adaptable, comfortable working in a fast-paced and evolving transformation environment

We believe in rewarding our people for their hard work and dedication. As our Training Manager, you'll enjoy:

• Competitive Salary – Based on experience and skills

• Annual Bonus Scheme – Recognising company performance

• Pension Scheme – Helping you plan for your future

• Flexible Working Options – We value work-life balance and offer flexible hours and hybrid working where possible

• Healthcare Benefits – Access to employee assistance programs

• Employee Discounts – On various products and services

• Annual Leave – Take time to recharge with our holiday entitlement

Closing Date: 15th June 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.