Triage Officer

I'm currently working with an Essex local authority who are looking to bring in an experienced Triage Officer to support their busy homelessness team.

This is a great opportunity for someone confident handling triage, prevention, and early intervention, acting as the first point of contact for residents approaching with housing issues.

Key responsibilities:

• Acting as the first point of contact for all new housing enquiries
• Carrying out initial assessments and triage of households
• Establishing risk of homelessness at first contact
• Providing early intervention advice for those not yet within the 56-day prevention window
• Managing a caseload to progress triage assessments where needed

• Recent experience in a Housing Options / Homelessness role
• Ability to attend the offices 3 days a week
• Full UK driving licence with access to a car

Interested?
Send your CV to (url removed) along with your availability for a call, and I'll be in touch.