Warehouse Operations Supervisor
Parkside
Location: Northolt
Salary: £36,000.00 per annum
Hours: Monday to Saturday (5 days per week), 8.5 hours per day, mainly 5:00am starts (1-hour unpaid lunch break)
My client is a growing, well established business who are seeking a proactive and hands-on Warehouse Operations Supervisor to support the day-to-day management of their warehouse and transport operations.
This is an excellent opportunity for an experienced warehouse professional who enjoys leading by example, supporting colleagues, and ensuring operations run smoothly and efficiently.
The Role
As Warehouse Operations Supervisor, you will work closely with the Warehouse Manager to oversee warehouse activities, stock control, dispatch operations, and transport support. This is a varied, hands-on role where no two days are the same.
You will help ensure orders are picked accurately, deliveries are completed efficiently, stock is managed correctly, and health and safety standards are maintained across the operation.
Key Responsibilities
Warehouse Operations
- Support the Warehouse Manager with the supervision of daily warehouse activities.
- Coordinate picking and dispatch processes to ensure orders leave accurately and on time.
- Oversee goods-in procedures, ensuring stock is checked and booked in correctly.
- Investigate and report damaged or faulty stock.
- Assist with stock counts and discrepancy investigations.
- Maintain excellent housekeeping standards throughout the warehouse.
- Ensure compliance with Health & Safety policies and procedures.
- Work collaboratively with other departments to resolve stock and delivery issues.
- Support the efficient planning and coordination of deliveries.
- Use routing software, including Maxoptra, to assist with route management.
- Manage route changes and order updates when required.
- Provide driver cover during periods of absence where necessary.
- Support vehicle checks and defect reporting processes.
- Conduct driver briefings and end-of-day debriefs.
- Assist with the induction, training, and ongoing support of new drivers.
To be successful in this role, you will have:
Essential
- Counterbalance Forklift Licence.
- UK Driving Licence held for a minimum of 2 years.
- Experience using routing software such as Maxoptra.
- Previous warehouse experience within a fast-paced environment.
- Good understanding of warehouse operations and stock control processes.
- Strong organisational and communication skills.
- Basic IT skills including Microsoft Office and warehouse systems.
- Good understanding of Health & Safety requirements.
- Reach Truck Licence.
- Previous supervisory or team leader experience.
- Hands-on approach with a willingness to support the team.
- Reliable, responsible, and adaptable.
- Calm under pressure and able to prioritise effectively.
- Positive attitude and strong work ethic.
- Leads by example and maintains high operational standards.
Benefits
- Company pension
- Cycle to work scheme
- Employee and store discounts
- Enhanced maternity and paternity pay
- Health & wellbeing programme
- Company events
- Referral programme
- Sick pay
- Free on-site parking
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