Warranty Administrator

Perfect Placement

Our client, a reputable multi-franchise approved commercial vehicle dealer group with multiple centres across South West England, is seeking a dedicated Vehicle Warranty Administrator to join their Avonmouth branch. This role offers an excellent opportunity for experienced administration professionals to work within a leading automotive environment. As a Vehicle Warranty Administrator, you will play a key part in ensuring smooth warranty processing, accurate claims, and high levels of customer satisfaction.

Benefits Of A Warranty Administrator:
  • Starting salary approximately £30,000 per annum, dependent on experience
  • 30 days holiday annually, including bank holidays
  • Access to manufacturer-accredited training and ongoing development programmes
  • Company pension scheme
  • Private healthcare provisions and other employee benefits
  • Opportunity to work with a well-established, industry-leading commercial vehicle brand
  • Working hours: 40 hours per week, Monday to Friday, 8:30am - 5:00pm
Duties Of A Warranty Administrator:
  • Prepare and submit warranty claims directly to manufacturers for payment
  • Check and reconcile weekly warranty statements, query overdue claims, and resolve discrepancies
  • Ensure all warranty documentation complies with manufacturer policies and standards
  • Collate and process invoices and warranty claims with total accuracy
  • Complete all repair order documentation thoroughly and correctly
  • Manage policy claims efficiently, ensuring accurate customer reimbursements
  • Control and reconcile warranty credits, managing discrepancies effectively
  • Maintain high standards in handling displaced material returned to manufacturers
  • Liaise across departments to ensure seamless warranty administration
Requirements Of A Warranty Administrator:
  • Previous experience in an administrative or clerical role, ideally within the automotive sector
  • Strong data entry and organisational skills with meticulous attention to detail
  • Excellent communication skills and a customer-focused approach
  • Ability to work collaboratively with colleagues across different departments
  • Knowledge of vehicle warranty administration is advantageous but not essential
  • Familiarity with commercial vehicles and automotive industry practices is a plus
This Vehicle Warranty Administrator role provides a rewarding career path within a dynamic automotive environment.

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Avonmouth and Bristol, today to discover more about this fantastic opportunity.

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