1st/2nd Line Support Engineer in Rochdale, Greater Manchester
Posted by 1 Tech Staffing Ltd
£25,000 – £32,000 a year
Rochdale · Permanent
IT Service Desk Engineer
We are looking for a 1st / 2nd Line Engineer to join a well-established tech company in Greater Manchester. This is a great opportunity to join a supportive technical team, work with a variety of technologies and develop your IT career.
Key Responsibilities
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Provide 1st and 2nd line technical support.
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Troubleshoot hardware, software and networking issues.
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Support Microsoft 365, Windows and Active Directory environments.
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Manage support tickets and resolve issues within SLAs.
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Deliver excellent customer service.
What We're Looking For
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Ideally some IT Service Desk / IT Support experience.
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Knowledge of Microsoft 365, Windows 10/11 and Active Directory / Entra ID
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Understanding of DNS, DHCP, TCP/IP and VPNs.
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Strong troubleshooting and communication skills.
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MSP experience desirable.
What's On Offer?
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£25,000 – £32,000 salary
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25 days holiday + Bank Holidays
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Funded training and certifications
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Career progression opportunities
Interested? Apply today or get in touch for a confidential discussion!
Application opens at the source listing. Free for jobseekers.