1st / 2nd Line Support Engineer

1st / 2nd Line Support Engineer

£30,000 to £33,000 + Full benefits

Central London – Hybrid working

This is a fantastic opportunity for you, an experienced 1st / 2nd Line Support Engineer / Desktop Support Engineer to join a leading organisation as part of their busy IT Support team in Central London.

Working for an MSP and based on site at one of their prestigious clients, and looking after all IT.  This will include:

• 1st Line Support – handing new tickets
• Desktop Support – 2nd Line
• New builds. Setting up users including mobile
• Server Admin: Active Directory, 365 as well as general application support

About You

To be successful in your application for the 1st / 2nd Line Support Engineer / Desktop Support Engineer position, you should have:

• Excellent communication skills
• A good team player and good with people
• 2 to 3 years IT Support Experience
• Full driving licence as visiting multiple sites

Any Microsoft certifications would be extremely beneficial!

The 1st / 2nd Line Support Engineer should be someone who is happy to go the extra mile to ensure that the IT function runs as smoothly as possible. Is this you?

If you are an experienced 1st / 2nd Line Support Engineer / Desktop Support Engineer and looking for an exciting new opportunity, then please send your CV to me today!