Account Co-ordinator

Account Co-ordinator – Gi Group (Coventry)
Salary: £17,000 per annum
Contract: Part-time, permanent
Hours: Friday to Sunday (3 days per week)
Location: On-site, Coventry

We’re looking for a proactive and organised Account Co-ordinator to support the smooth delivery of client account and workforce management solutions. You’ll co-ordinate day-to-day activity, communicate with clients and candidates, maintain accurate records, and help ensure staffing requirements are met efficiently and professionally. This is a fast-paced role where strong organisation, attention to detail and clear communication are essential.

Key responsibilities

• Act as a point of contact for client, candidate and internal account queries.

• Co-ordinate bookings, schedules, staffing requirements and availability.

• Work closely with recruitment and operations teams to fulfil client requirements.

• Provide regular updates on coverage, attendance, progress and any potential risks.

• Maintain accurate records across CRM, scheduling and reporting systems.

• Support onboarding, compliance checks and completion of required documentation.

• Identify opportunities to improve processes, service delivery and the client/candidate experience.

What we’re looking for

• Experience in account co-ordination, administration, recruitment/staffing, customer service or similar.

• Strong organisation and time management, with the ability to manage multiple priorities.

• Confident communication skills (phone and written).

• High attention to detail and accuracy with records and documentation.

• Ability to work to deadlines in a fast-paced, target-driven environment.

• Comfortable using MS Office, CRM, scheduling and admin systems.

• Collaborative, proactive and solution-focused approach.

• Commercial awareness and a strong focus on service delivery.

What we offer

• Award-winning benefits package.

• Structured training and ongoing professional development.

• Supportive, values-led team environment with clear development and progression opportunities.

Additional information

• We are an equal opportunities employer and welcome applications from all backgrounds.

• Applicants must have the right to work in the UK.

If you’re proactive, organised and enjoy co-ordinating people, processes and client requirements, we’d love to hear from you - apply now.