Account Direcor

North London | Hybrid Working
£65,000 + Quarterly Bonus
Immediate Start Required

An exciting opportunity has arisen for an experienced Account Director to join a fast-paced and growing organisation on a 12-month maternity cover contract.

We are looking for a commercially minded Account Director with a strong background in media, marketing, agency or client services environments, who is experienced in managing complex, high-value client accounts across multiple and diverse markets.

This is a senior leadership role where you will take ownership of a portfolio of key accounts, lead client strategy, drive commercial growth and manage established account management teams.

The successful candidate will be a confident client partner, capable of building relationships at senior stakeholder level while ensuring exceptional service delivery and identifying opportunities to maximise account value.

• Own and develop relationships across a portfolio of strategic, high-value accounts
• Act as the senior point of contact for key clients and stakeholders
• Lead client strategy discussions and provide consultative guidance
• Manage complex international accounts across multiple markets
• Ensure consistently high levels of client satisfaction and retention
• Identify opportunities to expand services and grow account revenue

• Hold responsibility for account performance, revenue growth and profitability
• Develop and implement account growth strategies
• Drive commercial conversations with senior client stakeholders
• Forecast revenue and maintain accurate pipeline reporting
• Balance client objectives with business goals and commercial outcomes

• Lead, coach and develop multiple account management professionals
• Create a high-performance culture focused on accountability and client excellence
• Support career development, performance management and team engagement
• Manage workflow prioritisation and escalation points across the team

• Ensure seamless delivery across all client programmes and projects
• Maintain best practice account management processes and reporting
• Work collaboratively with internal teams to deliver exceptional client outcomes
• Drive continuous improvement across client servicing activities

To be successful in this role, you will have:

• Proven experience as an Account Director, Senior Account Director or Client Services Director
• A background within a media agency, marketing agency, communications agency or similar client-facing consultancy environment
• Experience managing large, complex and high-value client accounts
• Exposure to working with clients across multiple international markets
• Strong commercial acumen with responsibility for account growth, revenue and profitability
• Previous people management experience, leading and developing account management teams
• Excellent stakeholder management and relationship-building skills
• The ability to influence and engage senior decision-makers
• A proactive and solutions-focused approach
• Availability to start at short notice or immediately

• £65,000 basic salary
• Quarterly bonus scheme
• Hybrid working model
• Immediate start opportunity
• High-profile international client portfolio
• Supportive and collaborative culture
• 12-month fixed-term contract with genuine responsibility and autonomy

This is an urgent requirement and interviews will be arranged immediately for suitable candidates.

If you are an experienced Account Director from a media, agency or client services background and are looking for your next challenge, we'd love to hear from you.

What You Need to Do Now:

If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!

If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.

A little more about us:

We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.

All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.

We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

We take your privacy seriously. Please see our website for our full Data Privacy Notice.

What You Need to Do Now:

If this sounds like the role for you, don’t wait - apply today with your up-to-date CV!

If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.