Account Handler – Commercial Insurance in Chester
Posted by Fintelligent Search
Own a varied commercial portfolio, develop your technical expertise and become a trusted adviser to SME clients. Are you an experienced Commercial Account Handler looking for a role where your technical knowledge is valued—not just your ability to process renewals?
This is an opportunity to work across a genuinely broad range of commercial covers, build long-term client relationships and take ownership of the full broking journey: from risk presentation and insurer negotiation through to renewal retention and identifying additional client needs.
Package & Benefits
- Salary of £32,500–£38,000, dependent on experience
- Hybrid working available
- Study support towards Cert CII
- Broad commercial portfolio with technical variety
- Opportunity to develop as a trusted adviser to SME and commercial clients
Our client is an established, FCA-regulated commercial insurance brokerage supporting SME and commercial clients with tailored insurance solutions. They place a strong emphasis on quality advice, excellent service and positive client outcomes.
Key Responsibilities
- Take ownership of renewals, mid-term adjustments and day-to-day servicing for commercial clients
- Gather detailed risk information and build clear, compelling insurer submissions
- Market risks, negotiate terms and present quotations with clear comparisons of cover, exclusions and conditions
- Arrange cover across Property Owners, Commercial Combined, Liability, Professional Indemnity, Contract Works and Motor Trade
- Spot underinsurance, gaps in cover and cross-selling opportunities that add real value for clients
- Check policy documentation, schedules and endorsements before issue
- Support clients with claims notifications and queries, working closely with insurers and internal teams
- Maintain accurate broking-system records and ensure activity meets FCA and Consumer Duty requirements
- At least 2–3 years’ commercial insurance broking experience
- Strong technical understanding of commercial lines products and policy wordings
- Experience handling products such as Property, Liability, Professional Indemnity, Commercial Combined, Contract Works and/or Motor Trade
- Comfortable negotiating with insurers and explaining insurance clearly to clients
- Detail-focused, organised and confident managing competing renewal deadlines
- Acturis experience would be beneficial
- Cert CII qualified, or motivated to work towards it
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