Account Manager in Stoke-on-Trent, Staffordshire
Posted by Brampton Recruitment Ltd
£45,000 – £50,000 a year
Stoke-on-Trent · Permanent
Job Description for the Account Manager:
- Managing and developing a portfolio of existing customer accounts
- Handling customer enquiries and identifying individual vehicle and finance requirements
- Preparing accurate quotations and recommending suitable vehicle solutions
- Maintaining regular contact with customers throughout the sales and renewal process
- Identifying opportunities to secure repeat business, retain customers and increase account value
- Using multiple CRM systems to manage customer activity and maintain accurate records.
- Working towards and exceeding monthly sales, retention and account management targets.
- Delivering consistently high standards of customer service.
- Working collaboratively within a friendly and supportive team environment.
- A minimum of two years' experience in Account Management, Automotive Sales, Vehicle Leasing or a similar customer-focused commercial role
- Ability to build and maintain strong customer relationships
- Excellent communication skills, both over the telephone and via email
- A commercially minded approach, with the ability to identify opportunities to retain and grow accounts
- Target-driven and confident to manage a busy customer portfolio
- Good working knowledge of Microsoft Office and the ability to use multiple systems
- Full UK driving licence
Hours: Monday to Friday: 8:45 am – 5:30 pm
Salary: OTE of £45,000 - £50,000
Holidays: 20 days + BH
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
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