Account Manager

Dovetail Recruitment Ltd

Account Manager | FMCG | Retail | Ringwood 

Are you an experienced Account Manager with a background in FMCG, retail, consumer goods or product development?

Do you enjoy managing customer relationships, developing new products, winning new business and working with major UK retailers?

This is an opportunity to join a growing business that designs, develops and delivers innovative consumer products for leading retailers across the UK, Europe and the USA. You'll manage key customer accounts from initial concept through to production and delivery, working closely with design, marketing, logistics and operations to bring new products to market.

The Account Manager role

As an Account Manager, you'll manage existing retail accounts while identifying opportunities for growth through new business development, new product development (NPD) and commercial account management.

You'll become a trusted partner to your customers, ensuring projects run smoothly from brief through to delivery while maximising profitability and customer satisfaction.

Responsibilities

  • Managing and developing key FMCG retail accounts
  • Building strong relationships with UK retailers and existing customers
  • Identifying and securing new business opportunities
  • Presenting new product ideas and commercial proposals
  • Managing New Product Development (NPD) projects from concept to launch
  • Briefing internal design teams and reviewing artwork
  • Managing pricing, quotations, margins and profitability
  • Coordinating projects with logistics, warehouse, marketing, finance and suppliers
  • Ensuring products are delivered on time and to customer expectations
  • Supporting customers throughout the full project lifecycle

Experience required

  • Previous experience as an Account Manager, National Account Executive, Account Executive, Business Development Executive or similar commercial role
  • Experience within FMCG, consumer goods, retail, packaging, manufacturing or product-based businesses
  • Experience working with retailers, supermarkets, grocers or major customer accounts
  • Strong commercial awareness and negotiation skills
  • Excellent organisational and project management skills
  • Ability to manage multiple projects simultaneously
  • Strong communication and relationship-building skills
  • Full UK driving licence and own transport

Benefits

  • Private Healthcare (AXA PPP)
  • Health Cash Plan
  • Optical, dental, therapies and mental health support
  • Remote GP service
  • 20 days holiday plus Bank Holidays
  • Discretionary Christmas bonus
  • Hybrid working (one day from home after probation)
  • Beautiful offices located on the Somerley Estate
  • Long-term career development

Additional Information

Some international travel will be required throughout the year, including trade shows and customer visits.

If you're looking for an Account Manager job in Ringwood, FMCG Account Manager jobs, Retail Account Manager jobs, National Account Executive jobs or Business Development jobs within the consumer goods sector, we'd love to hear from you.

This role could also suit candidates currently working as a National Account Executive, Account Executive, Business Development Executive, Category Executive, Category Manager, Retail Account Manager, Customer Manager, FMCG Account Manager or Product Manager.

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